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FREQUENTLY ASKED QUESTIONS: CLICK ON A QUESTION TO SHOW THE ANSWER - CLICK AGAIN TO HIDE IT
The majority of our communities offer 10, 11, and 12 month lease options though we have one community, Commons at Redwood Creek, offering month to month! *These lease terms are subject to change without notice. Contact the community you’re interested in for their current lease options.
We love pets! All of our communities, except for Commons at Sylvan Highlands, accepts one indoor cat or dog, 50 pounds or less, and at least one year of age. (Sylvan Highlands currently welcome cats but no dogs at this time.) We ask for a $25 monthly pet rent and an additional $400 pet deposit, available for refund.
We kindly ask that all those applying for the apartment home make a combined total 3 times the monthly rent, gross earnings. So for example, if the apartment you’re interested in renting is $1,400, all applicants combined must make $4,200 per month to qualify.
All of them! That’s right, you read that correctly. All of our community amenities come free of charge! Our Portland Property Management company proudly provides resort-style amenities as a courtesy to enhance your living experience with us. So with that, take a swim in our seasonal pools or unwind in our year-round spas. Get your sweat on in our fully-stocked, 24-hour fitness centers (at most communities) or use our business centers to stay productive. The opportunities for activities at our luxury apartments are endless!
Our community utility charges are based on whether you live in a one, two, or three bedroom apartment home. One bedroom apartment homes have a monthly charge of $65. ($60 for water/sewer and $5 for garbage). Our two bedroom luxury apartments have a monthly charge of $75. ($68 for water/sewer and $7 for garbage.) Our three bedroom apartments have a monthly charge of $85. ($75 for water/sewer and $10 for garbage.) We happily cover all recycling charges—we’re a Property Management company in Portland, how could we not?! These amounts are not included in the stated rent. Residents are responsible for setting up their own Portland General Electric (PGE) account, which is required before taking possession of the apartment, and pay them directly.
Residents are approved with either a $350 deposit or an amount equal to one month’s rent. This is determined after our third party vendor reviews your rental history, credit check, and criminal background check. *Security deposit amounts are subject to change at any time without notice.
As soon as possible! The second you submit your application, proof of income, identification, and pay your application fee(s), your application gets sent to our third party screening company to review. This process rarely takes longer than 24 hours. We’ll call or email you with the outcome as soon as we’re notified so we can keep the apartment rental process moving!
We review applicants and their need for a co-signer on an as-needed basis. Inquire with the leasing office for more details.
Of course! All residents have the option to add or remove roommates during their stay with us. All changes regarding occupants must meet occupancy guidelines and all new roommates 18 years of age or older must apply, pay all necessarily application fees, be approved, and be added to the lease before moving into the community.
For your convenience, we accept online payments! Pay your rent for free with an e-check, use a debit card for a small fee, or use Visa, MasterCard, or American Express for a fee dictated by those companies. Paying online allows you to pay any time, anywhere!
We offer a variety of parking options to satisfy your needs! All of our communities offer open parking with a select few spots reserved specifically for guest parking. If you’re interested in a reserved space, our communities provide a combination of carports, underground, secured parking spaces, or garages available on a month to month basis. *Contact the community you’re interested in for current pricing and availability!
Check the frequently asked questions page on the community website you’re interested in for specific details on which schools that specific apartment community feed into!
We pride ourselves on offering communities that are extremely close to public transportation. Whether that be TriMet Bus Service, TriMet Max Light Rail Service, or the WES Commuter Rail, we offer a variety of options to get Tandem residents where they need to go.
All of our communities have great grocery, restaurant, and entertainment options within a few miles! Check the frequently asked questions page on the community website that you’re interested in for more specifics.
Postmates, Grubhub, and UberEats, delivers to all of our apartment communities! From there order from a variety of local or chain restaurants including sushi, pizza, Mexican, Thai, Indian, Italian, Chinese, fast food; you name it! Some communities are eligible for Amazon Restaurants deliveries as well!
We are happy to credit back application fees for all applicants who work for our Preferred Employers. Contact the community you’re interested in to see if your employer is part of our program!
Absolutely! Word of mouth referrals are the best compliments we can receive! For each future resident a non-resident refers to our apartments, we’ll cut them a $200 check. Residents will receive a $200 rent credit for each referral made. The check or rent credit is issued once the referral has moved in. They just have to list your name upon first contact with us, that way you get the credit for the referral. We’ll then contact you for additional information on where to send the check. Plain and simple! The best parts of our program:
- There’s no limit to the amount you can receive.
- You don’t have to be a current resident to participate in the program.
- You can refer a future resident to any of the 8 communities we manage and earn the referral check or rent credit! For a complete list of qualifying communities, click here. *Note that the amount for the referral or rent credit is subject to change without notice.
